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Accessibility
Help and Accessibility
The purpose of this page is to give you guidance on how to use the site
The international Web Accessibility Initiative (WAI) defines Web Accessibility as follows:
Web accessibility means that people with disabilities can use the Web. More specifically, that they can perceive, understand, navigate and interact online and can contribute on the Web. Web Accessibility also benefits others, especially seniors whose abilities change with age.
Web accessibility encompasses all disabilities that affect access to the Web, including visual, hearing, physical, speech, cognitive and neurological disabilities.
Compliance status
The Extime website is not compliant with the RGAA (référentiel général d'amélioration de l'accessibilité). An audit was carried out in July 2024, enabling the digital teams to comply with general expectations.
An action plan has been drawn up with the IT teams to enable the www.extime.com site to achieve the optimum rating before the next audit in June 2025.
Contact
If you are unable to access a content or service, you can contact the Paris Aéroport manager to be directed to an accessible alternative or obtain the content in another form via :
Telephone: 39.50 (€0.35 incl. VAT/min from 8:00 am to 8:00 pm from a landline in mainland France, any additional costs linked to your operator not included)
Instagram : @extimeofficial
FAQ (Frequently asked questions): here
Remedy
This procedure is to be used in the following case: you have reported to the website manager an accessibility defect which prevents you from accessing content or one of the portal's services and you have not obtained a satisfactory response.
You can:
Write a message to Defender of Rights
Contact the Defender of Rights delegate in your region
Send a letter by Post for (free, do not put a stamp):
Défenseur des droits
Libre réponse 71120
75342 Paris CEDEX 07