Accessibility
Help and Accessibility
This page is intended to guide you in using the site.
The Web Accessibility Initiative (WAI) defines Web accessibility as follows:
Web accessibility means that people with disabilities can use the Web. More specifically, that they can perceive, understand, navigate and interact with the Web, and that they can contribute to the Web. Web accessibility also benefits others, including the elderly, whose abilities change with age.
Web accessibility encompasses all disabilities that affect access to the Web, including visual, hearing, physical, speech, cognitive and neurological disabilities.
Compliance status
The Extime site (https://www.extime.com/paris) is “non-compliant” with the RGAA version 4.1 (in french) general accessibility guidelines, due to the non-conformities listed in the “Test results” section.
An action plan has been drawn up with the IT teams to enable extime.com to achieve the optimum rating.
The next accessibility audit is scheduled for August 2025.
Test results
The compliance audit carried out by Access42 revealed that the site is 36.07% compliant with RGAA version 4.1.
Inaccessible content
The contents listed below are not accessible for the following reasons.
Non-conformities
- [1.1 - 1.3] Information-carrying images have no alternative or no relevant alternative;
- [1.2] Decorative images are not ignored by assistive technologies;
- [1.8] Information is presented as image text instead of CSS styled text;
- [3.1 - 10.09] Information is conveyed by color or shape only;
- [3. 2] [3.3] Text and interface components have insufficient contrast;
- [6.1 - 6.2] Links have no heading or no explicit heading;
- [7.1] JavaScript functionalities are not compatible with assistive technologies (including modal windows, contents that display and hide, carousels);
- [7. 5] Status messages are not rendered by assistive technologies;
- [8.6] Pages do not have a relevant page title;
- [8.7] Language changes in text are not reported;
- [8.9] Pages make use of tags for presentation purposes (e.g. empty paragraphs or unstructured text in paragraph tags);
- [9. 1] Pages have an irrelevant title hierarchy (missing or poorly defined titles);
- [9.2 - 12.6] The structure and main areas of pages are poorly defined;
- [9.3] Sequences of elements are not structured with lists;[10.2] Pages contain information inserted in CSS that is not rendered by assistive technologies;
- [10.3] Content is not presented in a logical order in the source code. In particular, the cookies banner is not the first element on the page;
- [10.12] Pages lose information and readability when text spacing properties are applied;
- [10.5] Some texts with a defined font color have no associated background color;
- [10. 6] Links in the text environment are not sufficiently visible;
- [10.7] Visual focus indications are disabled;
- [10.11] Content cannot be viewed without horizontal scrolling and information is lost when pages are zoomed to 400%;
- [10. 13] Some additional content appearing on hover or focus is not reachable by keyboard and is not controllable by the user;[11.1] Form fields do not have a correctly linked label or no relevant label;
- [11.5] Fields of the same nature are not grouped together;
- [11.9] Form buttons have a label that is not relevant;
- [11.10 - 11.11] Input aids are absent and irrelevant for fields that expect a particular format, and mandatory fields are not correctly indicated, and error messages are not linked to the corresponding fields;
- [11. 13] Some forms do not allow fields to be automatically filled with user data;
- [12.1] An alternative navigation system to the navigation menu is missing;
- [12.7] A quick-access link to the main content of pages is missing;
- [12.8] Some pages have problems with the tab path due to hidden elements and forced focus on page loading.
- [12.9] Some pages contain keyboard traps preventing the user from exiting an active element with the tab key (example);
- [13.3] Some PDF documents are not accessible.
Drawing up this declaration of accessibility
This declaration was drawn up on June 28, 2024.
Technologies used to create this site
- HTML5
- CSS (Tailwind CSS)
- JavaScript (Next.js, React, Swiper, Lodash)
User agents, assistive technologies and tools used to verify accessibility
Web page tests were carried out with the following combinations of web browsers and screen readers:
- Firefox 127.0.2 and NVDA NVDA 2023.1
- Firefox 127.0.2 and JAWS JAWS 2023
- Safari 17.1.2 and VoiceOver (macOS 14.1.2)
- Safari and VoiceOver (iOS 17.1.1)
- Chrome and TalkBack (Android 14)
The accessibility check is the result of manual testing, assisted by tools (dedicated CSS sheets, HeadingsMaps and WebDeveloper Toolbar extensions, Color Contrast Analyser).
Site pages checked for compliance
Home
Contact
Legal
Accessibility
Help
Authentication
Shopping
Grocery
My favorites
Subscriptions parking Paris-Orly airport
My profile
My basket
Feedback and contact
It is important to remember that under article 11 of the February 2005 law:
« the disabled person has the right to compensation for the consequences of his or her disability, whatever the origin and nature of his or her impairment, age or lifestyle. »
Extime undertakes to take the necessary steps to provide access, within a reasonable time, to the information and functionalities sought by the disabled person, whether or not the content is subject to an exemption.
Extime invites those who encounter difficulties to contact [xxx] so that assistance can be provided (accessible alternative, information and content given in another form).
If you are unable to access a content or service, you can contact the Paris Aéroport manager to be directed to an accessible alternative or obtain the content in another form via :
Telephone: 39.50 (€0.35 incl. VAT/min from 8:00 am to 8:00 pm from a landline in mainland France, any surcharges linked to your operator not included)
Instagram : @extimeofficial
FAQ (Frequently asked questions): here
Avenues of appeal
If you notice a lack of accessibility that prevents you from accessing a content or functionality of the site, and you report it to us and are unable to obtain a response from us, you are entitled to send your complaints or a request for referral to the Rights Defender.
There are several ways of doing this:
- a contact form;
- a list of the delegate(s) in your region with their direct contact details;
- a telephone number: 09 69 39 00 00;
- a postal address (free postage): Le Défenseur des droits - Libre réponse 71120 - 75342 Paris CEDEX 07.